With state-of-the-art remote monitoring and management tools, we can look after your entire IT infrastructure and provide consulting, innovative solutions, and help desk support for your single site or multi-office business. Don’t see what you need among the listed services? Just ask. We’ve been in business since 1992 and stay current on all the new technologies and services.
Small and medium-sized businesses often have little or no full time IT staff. If you have no dedicated staff, our team of dedicated and capable network engineers and technicians can be your full service IT department. If you have an existing IT staff, we can be called upon for special projects or as staff augmentation during peak times or personnel turnover.
Adding a branch office? Enlarging your network? Need to provide remote users with secure access? Want to consider a VOIP or Unified Communications solutions? We can plan, implement, and support these projects and technologies, and we stay in touch with new developments in all of these areas.
Worried about company smartphones or tablets being lost, misused, or compromised? The risk of accidental or malicious damage to your company via lost, stolen, or misused mobile devices is very real. We can provide anti-malware, anti-theft, remote monitoring, and remote wipe solutions to safeguard your company.
Using state-of-the-art remote monitoring and management (RMM) tools, we can keep an eye on your critical systems and get warnings when things start to go wrong, often before you become aware of a problem.
Our RMM tools give us alerts and notifications the minute a system message or an event log entry is generated. Most serious problems are preceded by a number of such indicators. Getting those real-time warnings before problems become serious provides an opportunity to correct the problem and avoid the more serious consequences.
Our RMM tools also let us remotely provide both automatic and attended support to your company. And our technicians are available by phone to answer questions and provide help desk support for most server and desktop issues.
A significant issue to many small and medium businesses is the large capital expense (CAPEX) associated with a first-time server installation or an infrastructure refresh when operating systems and hardware have reached the end of their useful or economical life. This often causes these businesses to use outdated software and obsolete hardware until a catastrophic failure forces them to upgrade at an inopportune time and under unfavorable financial terms.
We can provide a hybrid cloud IT solution that is paid for as an operating expense (OPEX) on a monthly subscription basis. These systems are fully-maintained and kept current, all as part of the monthly subscription fee. Even better, a new system using current hardware and software is provided upon each 3-year or 5-year contract renewal. With the easy-to-budget monthly cost of this innovative solution, you will always have up-to-date hardware and system software and you will never again need to incur a huge capital expense for infrastructure refresh.